Terms and Conditions

Welcome to Sillove. These Terms and Conditions (the Terms) govern your access to and use of the website and online store operated by Sillove. The words we, us, and our refer to Sillove. By visiting or making a purchase from our site, you accept and agree to be bound by these Terms and any policies referenced herein or linked from this page. These Terms apply to all visitors, users, customers, merchants, and contributors to the site.

Use of the Site and Acceptance

Please read these Terms carefully before using any part of our website. By using the site in any way, you acknowledge that you accept these Terms in full. If you do not agree with any part of these Terms, you must stop using the site immediately. New features, tools, or services added to the site will be covered by these Terms. We may revise these Terms at any time by posting updates on this page; continued use after changes are posted constitutes acceptance of the revised Terms.

Platform Hosting

Our online store is hosted on an e-commerce platform provided by a third party. That provider supplies the infrastructure that enables us to sell products and services online.

Eligibility and Online Store Rules

By using our store, you confirm that you are of legal age in your jurisdiction or have obtained parental or guardian consent for any minors using the site under your account. You agree not to use our products or services for unlawful purposes or in violation of applicable laws, including intellectual property laws. You must not introduce viruses, malware, or other harmful code. Violations of these Terms may result in immediate suspension or termination of your access.

Service Access and General Conditions

We reserve the right to refuse service to anyone for any lawful reason. You acknowledge that content you submit (excluding payment details) may be transmitted across networks and may not be encrypted. Payment information is encrypted during transmission. You agree not to copy, reproduce, resell, or exploit any portion of the site or services without our prior written consent. Section headings are provided for convenience and do not affect the interpretation of these Terms.

Accuracy and Currency of Information

We strive to keep site content accurate, but cannot guarantee that all information is complete, current, or error-free. Content on the site is provided for general informational purposes and should not be relied upon as the sole basis for decisions. Historical content may be retained for reference. We may change or remove content at any time without obligation to update prior material.

Pricing and Service Changes

Product prices and availability are subject to change without notice. We may modify, suspend, or discontinue any aspect of the site or services at any time and will not be liable for any such changes or discontinuations.

Products and Availability

Some items may be offered exclusively online and may be limited in quantity. Returns and exchanges are handled according to our Return Policy. We make reasonable efforts to display product images and colours accurately, but cannot guarantee that your device’s display will match the actual product appearance. We may restrict sales by person, household, or region and may cancel or limit orders at our discretion. Product descriptions and prices may change without notice and products may be discontinued at any time. We do not guarantee that any product or service will meet your expectations.

Billing and Account Information

We may refuse or cancel any order for reasons including product availability, errors in pricing or description, or suspected fraud. We may limit quantities per person, household, or order. If we change or cancel an order, we will attempt to notify you using the contact details provided. You agree to provide accurate, current, and complete account and purchase information and to promptly update it as needed to complete transactions.

Third Party Tools and Optional Features

The site may provide access to third-party tools, services, or integrations that we do not control. These are offered “as is” and “as available” without warranties. Use of optional third-party tools is at your own risk and subject to the third party’s terms. Any new tools or features added to the site will be governed by these Terms.

External Links and Third-Party Content

The site may contain links to third-party websites, products, or services that are not owned or controlled by Sillove. We are not responsible for the content, accuracy, or practices of third-party sites. Before transacting with any third party, please review their terms and policies. Complaints about third-party offerings should be directed to the relevant provider.

User Contributions and Feedback

If you submit comments, suggestions, or other content to us, you grant Sillove a perpetual, worldwide, royalty-free, transferable license to use, reproduce, modify, publish, and distribute that content in any media. We are not required to keep submissions confidential or to respond. We may remove content that we consider unlawful, offensive, defamatory, or otherwise objectionable. You are solely responsible for the content you post.

Privacy and Personal Data

Any personal information you provide through the site is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your data.

Errors, Omissions, and Corrections

Occasionally, the site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, shipping, or availability. We reserve the right to correct such errors and to update information at any time, including after an order has been placed.

Prohibited Conduct

You must not use the site to engage in unlawful activity; to solicit others to perform unlawful acts; to infringe intellectual property rights; to harass, abuse, or harm others; to submit false information; to upload malware; to harvest personal data of others; or to interfere with security features. We may terminate or suspend access for violations of these prohibitions.

Disclaimers and Limitation of Liability

The site, services, and all products are provided on an “as is” and “as available” basis without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free operation. To the fullest extent permitted by law, Sillove and its officers, directors, employees, agents, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or purchase of products. Some jurisdictions do not permit certain limitations of liability, so these limitations may not apply to you in full.

Indemnity

You agree to indemnify, defend, and hold harmless Sillove, its affiliates, officers, directors, employees, agents, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from your breach of these Terms, your violation of law, or your use of the site.

Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision will be severed and the remaining provisions will remain in full force and effect.

Termination

These Terms remain effective until terminated by either you or Sillove. You may stop using the site at any time. We may suspend or terminate your access without prior notice if you breach these Terms. Obligations and liabilities incurred prior to termination will survive.

Entire Agreement

These Terms, together with any policies or rules posted on the site, constitute the entire agreement between you and Sillove regarding your use of the site and supersede any prior agreements or communications.

Governing Law and Jurisdiction

These Terms and any disputes arising from them will be governed by the laws of India. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts located in New Delhi, India.

Updates to These Terms

We may update these Terms from time to time. The most current version will always be available on this page. It is your responsibility to review the Terms periodically. Continued use of the site after changes are posted constitutes acceptance of those changes